What makes us BETTER?
Worry-free WordPress
Better Speed
Better Backups
Better Security
We protect your site from brute force attacks and keep your site locked down tight, by default.
We hate spammers and hackers as much as you do!
Better Reports
Plus much more
You deserve BETTER.
Frequently asked questions
What do I get for my monthly fee?
We keep WordPress and your plugins up to date, including security patches. Every month we audit your website, check it works as it should and fix what we find. We back your website up every day to a separate location.
If something looks wrong, you can call or email us from 10:00 to 16:00, Monday to Friday. Better+ and Better Marketing include 45 minutes of studio time a month for questions, advice and small changes, like updating content you send us or changing contact details.
What if I need more than 45 minutes in a month?
Anything over your included time is charged at our standard hourly rate. Unused minutes don't roll over to the next month. If you need regular changes, we can add studio hours to your plan at any time.
What isn't included?
Support outside 10:00 to 16:00 on weekdays, including evenings and weekends. Building new, complex features. Writing the content for your website.
Can you look after a website someone else built?
Yes, as long as it runs on WordPress. We look at it first, tell you what we find, then move it onto our hosting for you.
How do I know you've actually done anything?
You get a report every month showing what we checked, what we fixed and how the website is doing. It comes with a link to your own dashboard, where you can see every report, compare months and combine them into one.
Who is behind Better?
Better is run by Genius Division, the web design agency in Barnsley. We've been building websites since 2010. Better is how we look after them once they're live.