Better are committed to maintaining the trust and confidence of our website visitors and clients.
This privacy notice tells you when and why we collect your personal information, how we use it, when we might need to disclose it to others and how we keep it secure.
James Sheriff is our nominated representative and is in charge of all privacy-related matters for Better. If you have any questions about this privacy notice, please contact us using the details set out below.
Contact Details:
Full business name: Spectrum Hosting Limited t/a Better Hosting
Email address: help@better.hosting
Postal address: The Business Village, Innovation Way, Barnsley, South Yorkshire, S75 1JL
Our website address is: https://better.hosting
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
If you submit a query through a contact form on this website, we'll store the data on our website and also email a copy of the information you submit to our email system where one of our team will respond. We periodically remove this data from website and keep a copy of your enquiry on email indefinitely.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
We use Google Analytics to analyse visits to our site. This data is anonymised and cannot be used to identify you.
Examples of why we collect this data are
If you have any further questions or queries regarding this, please get in touch with us using the details at the top of this page.
Better will never share your personally identifiable data with any third parties.
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Visitor comments may be checked through an automated spam detection service.